We currently offer free delivery to the contiguous US excluding Hawaii, Alaska, Puerto Rico, and U.S. Virgin Islands.
Shipping Fee & Time
Orders usually deliver within 5-7 business days after checkout. However, the delivery time may be postponed in the event of boosting orders or harsh weather. If such an event occurs, we shall let you know immediately via email.
Please note that we temporarily do not support specifying the delivery date.
We use FedEx or UPS as our carriers for order delivery. No signature is required during dispatch unless you request for it. If you can not receive the package or need any other help in terms of delivery, please contact FedEx or UPS of your region.
Please make sure you provide the correct detailed address for order delivery. Once your order has been placed, changing your address is no longer possible.
If your order is returned due to a wrong or incomplete address, we'll respond immediately to correct the address and resend it to you.
Please note addresses containing P.O. Box/APO/FPO/DPO are not acceptable for delivery.
Once the order has been shipped, we'll send you an order confirmation email including order details and the tracking number.
Please note that if your order includes more than one item, it will be shipped out in different packages and may not arrive on the same day. It usually takes 5-7 days for you to receive your order. However, please contact us via email at email@example.com if you have not received it within this time frame. We'll be happy to help.
An order can be canceled before it's shipped. You'll receive a full refund once your order has been successfully canceled. However, if the product you ordered has been shipped out, you may not be able to cancel it immediately. Please contact us via email at firstname.lastname@example.org for a return and refund once you receive it.
If you have any queries, please email us via email email@example.com. We will get back to you within 24 hours.